At Epic Finds Store, we protect your personal information with the same care we use when handling mint-condition collectibles. This policy explains how we collect, use, and safeguard your data—because your trust is as valuable as a rare Chase Variant Pop!

1. Information We Collect

To provide you with the best collector’s experience, we may collect:

  • Personal Details: Name, email, shipping address (because even Batman needs his Pops delivered)
  • Payment Information: Processed securely through our PCI-DSS compliant systems (we never store full card details)
  • Order History: To help you track your collection acquisitions
  • Device & Browsing Data: IP address, browser type, and pages visited (like which Funko categories you browse longest)
  • Communication Records: Emails and support tickets (we keep conversations like rare Pop! boxes—safe and organized)

2. How We Use Your Information

Your data helps us create a seamless collecting experience:

  • Process orders faster than a limited edition sells out
  • Provide customer support worthy of Disney-level service
  • Improve our website like we curate our Pop! selection
  • Send relevant offers (only if you opt-in—no unwanted spam like unwanted commons)
  • Prevent fraud with the vigilance of a Mint-In-Box collector

3. Data Sharing & Disclosure

We treat your data with more discretion than a vaulted Pop! release:

  • Service Providers: Only trusted partners like shipping carriers (who handle your packages with collector’s care)
  • Legal Requirements: When required by law (like when a Judge Dredd Pop! demands it)
  • Business Transfers: In case of merger/acquisition (with the same due diligence as authenticating a grail)
  • Never Sold: We don’t sell your data—not even for SDCC exclusives

4. International Data Transfers

Since we ship worldwide (except certain regions), your data may cross borders with the same care as international Pop! shipments, protected by standard contractual clauses.

5. Data Security

We protect your information with multiple layers—like a Pop! in a protector inside a stack:

  • 256-bit SSL encryption (standard for all pages)
  • PCI-DSS compliance for payments
  • Regular security audits (more frequent than Funko release cycles)
  • Limited employee access (only those who need to know, like our packing team needs to know your address)

6. Your Rights

You have rights over your data like a collector has over their display:

  • Access: Request what data we have
  • Correction: Update inaccurate details
  • Deletion: Ask us to remove your data (though we may need to keep some order records)
  • Opt-Out: Unsubscribe from marketing anytime
  • Complaints: Contact us or your local authority

Exercise these rights by emailing [email protected]—we respond faster than a restock notification!

7. Cookies & Tracking

Our site uses cookies and similar technologies—think of them like Pop! protectors for your browsing experience:

  • Essential Cookies: Keep your cart safe between visits (like a hard stack for your digital items)
  • Analytics Cookies: Help us improve our site (so we can stock more of what collectors love)
  • Marketing Cookies: Only with consent, to show relevant offers (like upcoming releases you might fancy)

Manage preferences via your browser settings or our cookie consent tool.

8. Policy Updates

We may update this policy occasionally—like Funko updates their lines. Significant changes will be announced more prominently than a convention exclusive drop.

9. Contact Us

For privacy questions, contact our Collector Support Team:

Email: [email protected]
Address: 4224 Trainer Avenue, El Paso, US 61738

Happy collecting from the team at Epic Finds Store—where your privacy is always Mint Condition!